Okay, maybe not ever. I seem to recall other situations that, in the moment... it feels like the worst situation. Really, that statement is driven by emotions that are particularly invested in this process. What I do, effects the employees of the company and I do take that personal.
It’s not like I’m a newbie, because I do have experience with system migrations. This latest venture on moving our HRIS from Paycor to UKG has been a hair pulling event. The absence of explanation doesn’t help. If you think that I do well with “trust me” – you are sadly mistaken. I am a kinesthetic learner and understand that IF you want “systems” to operate as intended, then I MUST have the full comprehension of point A to B and back to ensure the mapping is in place.
Truthfully, I cannot understand how a company that is this
big can have so many complications. Maybe that is the problem. They are too big
to be able to provide the customer service that I demand, no deserve! Their
communication or lack thereof communication was creating more challenges than
necessary. It was ridiculous! I’m guessing their turnover had something to do
with their training practices, because the delivery of this project was, again…
ridiculous! My takeaway is the same as when we were with Paycor. We are in a
boat by ourselves with no life raft and the calvary isn’t coming. We will do
what we need to do to ensure that we can “functionally” operate.
Lasty, I’m not impressed with UKG and I wouldn’t recommend
them to anyone.
